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Get in Touch for a Guided Demo

Have questions about module customizations, integrations, or setup timelines? Fill out the form below or contact our sales team directly.

Send Us a Message

Our ERP specialists will review your requirements and respond within 24 business hours.

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Call Us

+91 79008 82544

Mon - Sat, 9:00 AM - 6:00 PM

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Corporate Office

BG ERP Solutions India Private Limited

DLF CyberCity, Building 10, Tower B, Phase 2, Sector 24, Gurugram, Haryana - 122002

Local Access

Regional Support Hotlines

Best ERP Software Company in India, Reach out to our regional offices across India for dedicated localized deployment support.

North India (Delhi-NCR)

DLF CyberCity, Gurugram

📞 +91-7900882544

West India (Mumbai)

Bandra Kurla Complex, Mumbai

📞 +91-7900882544

South India (Bangalore)

Outer Ring Road, Bangalore

📞 +91-7900882544

East India (Kolkata)

Salt Lake Sector V, Kolkata

📞 +91-7900882544

Reliable Support

Support Commitment & SLAs

As India's best ERP software company, we stand by our response-time commitments to keep your business running smoothly.

Priority Level Issue Definition Initial Response Resolution Plan
P1 - Critical Main billing terminal down, database connection failure, or system-wide lockout. < 30 Minutes Continuous engineering focus until resolved (usually < 2 hours).
P2 - High Biometric sync lag, slow reports generation, or individual user access issue. < 2 Hours Same-day hotfix deployment.
P3 - Normal General questions, custom module configuration help, or logo upload updates. < 6 Hours Next scheduled system update.
Common Queries

Contact FAQ

Quick answers to communication and consultation questions.

Our team reviews all web forms and emails within 24 hours on business days. For immediate sales questions, feel free to call our direct number during office hours.
No. All initial consultations, feature walk-throughs, and mock testing sessions are completely free of charge.
Yes. BG ERP Solutions is highly modular and customizable. If your business has unique workflows or requires specific integrations, our development team can design them.
Yes, our contact number connects you to our support center. We provid direct telephonic guidance for priority P1 tickets.
Our central engineering unit is located in Gurugram, Delhi-NCR, with regional support desks across other cities.
Absolutely. You can email your database files securely to our onboarding desk to start the cleansing validation.
Yes, once registered, you get a dedicated WhatsApp support channel for quick help queries.
Yes, our international sales team can set up demonstrations matching your timezone schedules.
Yes, our deployment engineers can visit your plant to audit physical operations before custom coding starts.
You can email our finance desk at finance@bgerpsolutions.com or raise a ticket directly in your admin portal.